Cancellation & Refund Policy
At Meg Rose Wellness, we understand that life happens and plans can change. To ensure fairness to all clients and optimal scheduling, please review our cancellation and refund guidelines below.
Class Bookings
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Notice Period: A minimum of 48 hours' notice is required to cancel or reschedule a class booking.
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Transfers: If you cancel at least 48 hours before the scheduled class, your booking can be transferred to the next available class.
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Refunds: Monetary refunds are not available for individual class bookings.
One-to-One Bookings
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72+ Hours' Notice: Cancellations made 72 hours or more before your scheduled session are eligible for either a full refund or a transfer to another available date and time.
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24 to 72 Hours' Notice: Cancellations made between 72 hours and 24 hours before your session are eligible for a 50% partial refund. Alternatively, you may choose to reschedule.
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Less than 24 Hours' Notice: Cancellations made under 24 hours prior to the session, as well as no-shows, are non-refundable and non-transferable.
Bespoke Packages (e.g., Wedding Dance Packages)
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Partial Refunds: If you have booked a multi-session or time-based package and need to end it prematurely, you may request a partial refund for the remaining unused sessions or period.
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How to Claim: Package refunds are assessed individually and must be negotiated directly with the Founder, Meg by emailing meg@megrosewellness.co.uk.
Monthly Plans
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General Policy: Monthly plans and subscriptions are non-refundable once booked or renewed.
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Exceptions: Exceptional circumstances, such as severe health conditions or family bereavements, will be considered on a case-by-case basis. Please reach out to info@megrosewellness.co.uk as soon as possible if an emergency arises.